Trac-A-Chec, Davenport, Iowa, Collections



Pay Online Client Login Home About Us Services Payment Options Contact Us Corporate Headquarters: Office: 563.391.9790 Fax: 563.355.5064 Toll-Free: 866.244.5933 Email: info@tracachec.com Sales Department: Office: 563.391.9790 Fax: 563.355.5064 Toll-Free: 866.244.5933 Email: sales@tracachec.com Collection Department: Office: 563.355.3400 Fax: 563.355.5064 Toll-Free: 800.364.7794 Hours: (CST) Monday - 8:00 a.m. - 8:30 p.m. Tuesday - 8:00 a.m. - 8:30 p.m. Wednesday 8:00 a.m. - 5:30 p.m. Thursday 8:00 a.m .- 5:30 p.m. Friday - 8:00 a.m. - 12:00 p.m.	Services Trac-A-Chec provides dynamic and powerful collection services to our clients. We customize our services and reports to provide the most beneficial collection package for our clients. Check Recovery We have the most dynamic collection software. This allows us to input, process, and report your returned checks in an efficient manner. Your returned checks are sent to Trac-A-Chec for processing. We input the checks into our system the same day they are received. We run them through our RCK process if you are using this service. If they do not clear with this process, a notice is sent to the consumer. Checks are then sent to our collection department where the consumers are contacted and/or skip traced. Medical Debt Collections We have experienced employees who specialize in medical collections. We know that excellent patient relations skills are crucial to successful medical debt collection. A professional, respectful attitude toward patients is what makes Trac-A-Chec medical debt collection process effective. Electronic Funds Transfer (EFT) This is an alternative payment method for consumers. Using traditional collection methods to contact a consumer, our collectors then offer them an option to pay for their bad checks and service fees using a "check over the phone." We convert this into an electronic transaction and debit the consumers account. Check Representment (RCK) Electronic Representment converts returned checks into electronic transactions on the Automated Clearing House (ACH) network, which can be recovered in less time and at less cost than traditional collection methods. These transactions have a "first-in-line" status at banks, so they are processed faster. Centralized Returns If your company processes numerous checks per month from several stores, we can offer the timesaving and money saving service of centralizing your returned checks. This is one of the more dynamic and efficient services we offer at Trac-A-Chec. Consolidates your returned checks into one bank. Recover returned checks faster. Eliminate bad check processing fees. Update your negative check database sooner for more accurate verification. Improve check reporting and reconciliation with customized web reporting in a single statement. Check Verification A check verification system stops returned checks before they happen by verifying against a database of known bad check writers. Please note, that if you use point of sale or cash register equipment from RDS POS, our verification and POS software is programmed to work with this equipment, which can save you money. Up to 75% of returned checks can be prevented with verification. Shares up-to-date negative check writer data with companies throughout the nation. Contribute your known bad checks to the negative database to avoid loss. Check verification is completed in as little as 8 seconds. There is a cost for equipment if you do not already have equipment compatible with our system as well as a fee per transaction. However the transaction fees are waived for those clients who use our regular collections services as well as verification. Check 21 Plus This innovative new service can dramatically improve your check handling process. This is a Back Office Conversion solution that significantly reduces your costs for check acceptance as well as your bank fees. The system allows you to deposit your checks without ever leaving your business sight. Inexpensive. There is no special equipment to purchase. Processing checks electronically is less expensive than processing paper items. Better Investment. Requires less of a one time investment than POS, POP or BOC. Also less employee training is necessary to learn the process. Scaleable. The larger the volume of checks, the greater the savings. Faster. Quicker Returns for more efficient verification. Economical. Significant Savings on check processing and bank fees. Point of Sale (POS) Processing Turns a paper check into an electronic check at the point of sale using a check reader, check imager or your existing cash register. We offer two different types of point of sale processing: Check Imaging and Check Conversion. Please note, that if you use point of sale or cash register equipment from RDS POS, our verification and POS software is programmed to work with this equipment, which can save you money. Check Imaging: At the point of sale the check is run through a check imager. This copies the face of a check along with the MICR data which includes the bank routing number and account information. This initiates an electronic funds transfer. At the same time the check can also be verified through our negative files. A receipt is printed that the consumer signs to approve the electronic transaction. The receipt also authorizes us to collect the service fee through electronic means if the check is returned for non-sufficient funds. The check is stamped void and returned to the consumer. Check Conversion: At the point of sale the check is run through the verification system. The check is then converted into an electronic transaction. Our client keeps the check and returns it to us for collections if the check is returned for non-sufficient funds. We offer a competitive and excellent option for point of sale processing to our clients that want this type of processing. However, we believe our other collection processing, (RCK collections, Centralized Returns, traditional collections and our legal department) can, in most cases, meet the needs of clients better and with less expense than POS processing. Guarantee With our guarantee check service we pay you for the face value of qualifying returned checks. Checks are verified through our database of negative files at the point of sale. They are processed through normal means. If they are returned they are sent to Trac-A-Chec. We send you the total face value of the checks returned. We bill you a percentage of the returned checks. You no longer have to worry about those returned checks.