If you would like to issue a complaint via e-mail, please e-mail awiese@netexpress.net.

Please make sure you include as much of the following information in your complaint as possible:

Your full name.

Any other names on the account

Your address and phone number

Your account reference number (not your bank account number)

Any other information that will help us locate your account.

Any pertinent information regarding the situation you are contacting us about.

The more information you can provide regarding the situation, the better able we will be to assist you in resolving it.