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We are excited top be able to provide our members with a customized collection package that meets their individual needs. We have several reports that are sent to all clients by default. However, the reports listed here are only the beginning. If you have special reports needed, please do not hesitate to contact us for those requirements. This report is sent weekly with payment remittance and list each payment made in that pay-period. Check Acknowledgments (pdf) Top This report is sent every time we receive a new check. It lists name, address, check number, check amount, and check date. You will only receive this report if we receive checks. Monthly Check Inventory and Status (pdf) Top This report is sent once a month. It gives a listing of all new checks input for that month, and any checks that have had activity that month (i.e. payments, legal process etc.). This is not a complete listing of the checks you have outstanding with our company. This is a report we are required to provide to you according to FCRA regulations. We are required to inform you whenever our collectors advise to a debtor, that their account may be sent to our legal department and/or we may recommend to our client to pursue criminal action. The account, then, may be sent to our legal department or our secondary collection agencies for processing. We do not require a response from you in those situations. However if you decide you want to pursue criminal action against the debtor, you would need to inform us of this, and we would return the actual checks back to you. This is another report we are required to provide to you according to FCRA regulations. We are required to inform you whenever a debtor claims forgery on an account. This report will list these accounts. However, this does not mean that we have received actual proof of forgery. Until proof is received from the debtor we will continue to collect on these accounts. If and when proof is received, we will return the checks to you to be forwarded to the police for processing. You are not required to take any action regarding this report. Monthly Percentages Report (pdf) Top This is a report that is only sent by request and is broken into two areas. The first part of the report gives percentages for your entire company as a whole. The percentages are determined in two ways: the number of payments received, divided by the number of checks received, and the amount of payments remitted, including rebates, divided by the total face amount of check received. This is broken down further by month and year. The second part of the report breaks down the number of payments received, divided by the number of payments received for the month, broken down by store.
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